“My Two Cents” Customer Survey

Thanks for making Music Showcase sing on a higher note!

We want to hear about the experiences you have had at Music Showcase. All of the fields are optional. We appreciate any feedback.

Which statement(s) best describe(s) your status?





Which of the following groups includes your age (or your child's age)?






How frequently do you (or did you) visit Music Showcase?





How would you rate our store in the following areas (5 being the best)?
 
Products Prices Service Appearance
3
2 2 2 2
1
No Answer No Answer No Answer

If you have had an instrument repaired at Music Showcase, how would you rate our repair shop in the following areas?
 
Quality of Work Timeliness Communication Overall
5 5 5 5
4 4 4 4
3 3 3 3
2 2 2 2
1 1 1 1
No Answer No Answer No Answer No Answer

How would you rate our ELITE Center staff in the following areas?
 
Helpful Courteous Pleasant Patient
3 3 3 3
No Answer No Answer No Answer No Answer

How would you rate our Store/Front Desk staff in the following areas?
 
Helpful Courteous Pleasant Patient
3 3 3 3
No Answer No Answer No Answer No Answer

How would you rate your teacher overall?





How would you rate your teacher in the following areas?
 
Professional Organized Attentive Encouraging
3 3 3 3
No Answer No Answer No Answer No Answer

Who is/was your teacher:

How well do you feel that you reached your goals at Music Showcase?





How likely would you be to recommend Music Showcase to someone else?





If you are a former student, what were your reasons for discontinuing lessons?

Teacher/Time Not Available
Cost of Lessons
Financial/Family Reasons
Loss of Interest
Service
Other,

If you are a former student, will you be returning?



Please add any additional comments here:

Your Name:

Email Address:

Phone Number:

Would you like a Music Showcase representative to contact you?


Thank you for taking the time to fill out our survey.