Rental Return Policy

Thank you for renting your band or orchestral instrument with Music Showcase. The end of the school year is fast approaching and there are four options for you to consider regarding your rental instrument.
- Return Your Instrument
- Buy Your Instrument
- Exchange Your Instrument
- Continue Renting Your Instrument
***Please see below for details to the above options:
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- You are participating in a rent-to-own program; however, there is no obligation to buy the instrument. You can return it before your month’s due date without any penalties. If you choose this option, please go to second page for information on how to return your instrument.
- You can save money by purchasing your rental instrument. Call a sales associate and inquire what the balance is on your rental account. Then, we’ll take 30% off of the unpaid balance.
- You can exchange your student rental instrument for a higher student level instrument or an intermediate model. Music Showcase will apply half the amount of money you’ve invested in your student rental instrument towards the list price of the upgraded instrument. You can also receive a 30% discount on that remaining balance.
- Perhaps you are not prepared to purchase; and in that case, you may continue renting through the summer and into the next school year. This will allow you to keep all the rental fees you’ve paid and not lose them. Simply continue to making your monthly payments.
This decision is an important one and some parents need to weigh whether their child will be continuing band or orchestra in the fall. If you choose to return your instrument and re-rent in the fall, please understand that your rental payments are cumulative within the contract. So, if there is a break in the contract, you must restart your contract and the monies from your previous rental contract will be lost.
If you choose to buy your instrument or continue renting, you may want to sign up your student for private lessons over the summer. Call or see our website for more information. There are many options and lots to consider, but we are here for you. We want to make sure that you and your child’s experience with our company is as easy and as enjoyable as possible. We appreciate your business and support. Have a blessed summer and we look forward to working with you and your family in the future!
RENTAL RETURN INFORMATION
Please observe your due date because if you return your instrument after your due date, your rental fees will NOT be refunded. You must return your rental instrument to the Brandon store at 402 Oakfield Drive and close out your account. We do NOT pick-up rental instruments at your child’s school, unless there is a special circumstance and you contact the rental department about requesting to have it picked up.
Please make sure you are returning the instrument that you rented by checking the serial number that is on the instrument with the one written on your contract. You can contact the rental department to verify the serial number. Also, please make sure that you return your instrument with all the parts. If a part is missing, then you will need to pay for the part at the time of the return.
Flute/Piccolo-Head Joint, Head Joint Crown Assembly, Body, Foot Joint (flute only)
Oboe-Upper Joint, Lower Joint, Bell, 2 Tenon Protection Caps, 2 Tenon Protection Socket Rings
Clarinet-Mouthpiece Cap, Mouthpiece, Ligature, 2 Ligature Screws, Barrel, Upper Joint, Lower Joint, Bell, 4 Tenon Socket Rings
Bass Clarinet-Mouthpiece Cap, Mouthpiece, Ligature, 2 Ligature Screws, Barrel, Upper Joint, Lower Joint, Bell, 4 Tenon Socket Rings, Neck Socket Screw, Lyre Screw, Floor Peg, Floor Peg Tightening Screw
Alto/Tenor Saxophone-Mouthpiece Cap, Mouthpiece, Ligature, 2 Ligature Screws, Neck, Neck Socket Screw, Body, End Plug, Lyre Screw, Key Guards, Thumb Rest, Key Guard Screws, Neck Strap
French Horn-Mouthpiece, Thumb Hook/Trigger, Pinky Hook, Lyre Screw, Water Key, Stop Arms, Lever Screws, Rotor Caps
Trumpet-Mouthpiece, 3 Finger Buttons & Stems, First Valve Finger Hook, Lead Pipe Finger Hook, 3 Bottom Valve Caps, 2 Water Keys, 3rd Slide Finger Ring, 3rd Slide Lyre Screw, 3rd Slide Stop Screw/Slide Guard
Trombone-Mouthpiece, Hand Slide-Inner & Outer, Water Key, Bell Section, Tuning Slide Counterweight
Baritone/Euphonium, Tuba-Mouthpiece, Thumb Hook, 3 Finger Buttons-Stems-Springs, Bottom Valve Caps, Water Key, Lyre Screw
Violin/Viola-Pegs, Strings, Bridge, Sound Post, Fine Tuners, Chinrest, Bow, Bow Holder/Tip Cover
Cello/Bass-Pegs, Strings, Bridge, Sound Post, Fine Tuners, Endpin, Endpin Tightening Screw, Bow
Guitar-Tuning Pegs, Strings, Bridge, Bridge Pens
Snare Kit-2 Snare Drum/Heads, Snare Stand Basket, Stand Base, Height Adjustment Screw, Stand Floor Screw, Practice Pad, Drumsticks, Music Holder
Percussion Kit-Bells, Upper Tube For Bells, Stand Base, Height Adjustment Screw, Stand Base Screw, Practice Pad, Drumsticks, Mallets, Music Holder
Combo Kit-2 Snare Drum Heads, Snare Stand Basket, Bells, Upper Tube For Bells, Stand Base, Height Adjustment Screw, Stand Base Screw, Practice Pad, Drumsticks, Mallets, Music Holder
Rental Department:
Lisa or Debbie at 813-685-5998 or debbie@musicshowcaseonline.com.
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